[Wikimetrics] Wiki metrics - SOS

[Jaime Anstee]

Hello,

Yes, I apologize you are facing difficulty with running reports. There have been some recent changes to the labs server that have been causing instability for the Wikimetrics tool. Although our analytics team has been working on it, I am forwarding this note to the wikimetrics list to let the team know your having issue as well and to loop you in for updates.

If you are not already subscribed, I suggest subscribing to the list so you will get messages in the future about issues that sometimes come up and can report directly to the support team able to help.

You can subscribe at:
***@lists.wikimedia.org

Thank you for your patience.

Best regards,

Jaime

Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for support with Wiki Metrics. The thing is that, for some reason, program refuses to do metrics and create a report (other than in algorithm form) for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
Milica Åœarković,
Education Program Manager
Wikimedia Serbia
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd

[Nuria Ruiz]

Hello,

Looks like labs is back up and wikimetrics should be ready for usage now,
several changes were made and we will keep an eye on the tool to make sure
it is working as expected.

Thanks and sorry about the downtime.

Nuria

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be
very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

[Kevin Leduc]

Wikimetrics is working again. I just tested it by uploading a cohort and
running a report.

Post by Jaime Anstee
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now,
several changes were made and we will keep an eye on the tool to make sure
it is working as expected.
Thanks and sorry about the downtime.
Nuria

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be
very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

[Jonathan Morgan]

Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who
worked to get this issue resolved!

As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other
Wikimetrics user who reported bugs, ran tests, or just exercised patience.

I got to sit on the sidelines for this one, and it's been really, really
nice to watch good faith and clear communication float through my inbox
even when things broke.

- Jonathan

Post by Kevin Leduc
Wikimetrics is working again. I just tested it by uploading a cohort and
running a report.

Post by Jaime Anstee
Hello,
Looks like labs is back up and wikimetrics should be ready for usage now,
several changes were made and we will keep an eye on the tool to make sure
it is working as expected.
Thanks and sorry about the downtime.
Nuria

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would
be very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

[Amanda Bittaker]

Thank you so much Dan, Marcel, Kevin, and especially Nuria for all your
help! (And your kind responses to my pestering :) ) I spent all afternoon
yesterday running reports, and that line of unbroken "success" all the way
down my screen had me smiling through the night and super excited to jump
in this morning!

Much gratitude from the 6th floor,
Amanda

Post by Jonathan Morgan
Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who
worked to get this issue resolved!
As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other
Wikimetrics user who reported bugs, ran tests, or just exercised patience.
I got to sit on the sidelines for this one, and it's been really, really
nice to watch good faith and clear communication float through my inbox
even when things broke.
- Jonathan

Post by Kevin Leduc
Wikimetrics is working again. I just tested it by uploading a cohort and
running a report.

Post by Jaime Anstee
Hello,
Looks like labs is back up and wikimetrics should be ready for usage
now, several changes were made and we will keep an eye on the tool to make
sure it is working as expected.
Thanks and sorry about the downtime.
Nuria

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would
be very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

--
Jonathan T. Morgan
Community Research Lead
Wikimedia Foundation
User:Jmorgan (WMF) <https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF)>
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

[Milica Žarković]

Dear Wiki people,

thank you all for being so fast to respond. You've been very helpful and
supportive.
Just to report, I've used metrics couple of minutes ago and they are
working just fine. :)

Have a great day.

Kindest regards,
Milica








*Milica Åœarković,*
*MenadÅŸer obrazovnog programa*

*Vikimedija Srbije *
web. rs.wikimedia.org -
tel. 00381 (0)60 7454 771

Bulevar kralja Aleksandra br.20
11000 Beograd

Post by Jonathan Morgan
Thanks to Nuria, Dan, Kevin, and everyone else in Analytics and Ops who
worked to get this issue resolved!
As well as Anna, Charles, Edward, Jaime, Milica, Amanda... and every other
Wikimetrics user who reported bugs, ran tests, or just exercised patience.
I got to sit on the sidelines for this one, and it's been really, really
nice to watch good faith and clear communication float through my inbox
even when things broke.
- Jonathan

Post by Kevin Leduc
Wikimetrics is working again. I just tested it by uploading a cohort and
running a report.

Post by Jaime Anstee
Hello,
Looks like labs is back up and wikimetrics should be ready for usage
now, several changes were made and we will keep an eye on the tool to make
sure it is working as expected.
Thanks and sorry about the downtime.
Nuria

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would
be very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics

--
Jonathan T. Morgan
Community Research Lead
Wikimedia Foundation
User:Jmorgan (WMF) <https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF)>

[Milica Žarković]

Dear Wikimetrics team,

We're having some troubles with metrics again.
Reports created for particular Cohort measures only some contributions
(usually from one or couple of users from the list).
Thus, we receive significantly smaller number of bytes, articles created...

Is there something you can do to fix this. It's a report period again... :/

Thank you for the support.

Kindest regards,
Milica

*МОлОца ЖаркПвОћ,*
*МеМаџер ПбразПвМПг прПграЌа*

*ВОкОЌеЎОја СрбОје *
веб. rs.wikimedia.org -
тел. 00381 (0)60 7454 771

Булевар краља АлексаМЎра бр.20
11000 БеПграЎ

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be
very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd

[Marcel Ruiz Forns]

Hi Milica,

Can you please send us a file with the cohort in question so we can try to
reproduce the error?
If you don't want to send it through wikimetrics (public) list, you can
send it to any of WMF's Analytics Team
<https://wikimediafoundation.org/wiki/Staff_and_contractors#Analytics>
emails, i.e.: ***@wikimedia.org.

Thanks!

On Thu, Jun 25, 2015 at 12:56 PM, Milica Åœarković <

Post by Milica Žarković
Dear Wikimetrics team,
We're having some troubles with metrics again.
Reports created for particular Cohort measures only some contributions
(usually from one or couple of users from the list).
Thus, we receive significantly smaller number of bytes, articles created...
Is there something you can do to fix this. It's a report period again... :/
Thank you for the support.
Kindest regards,
Milica
*МОлОца ЖаркПвОћ,*
*МеМаџер ПбразПвМПг прПграЌа*
*ВОкОЌеЎОја СрбОје *
веб. rs.wikimedia.org -
тел. 00381 (0)60 7454 771
Булевар краља АлексаМЎра бр.20
11000 БеПграЎ

Post by Jaime Anstee
Hello,
Yes, I apologize you are facing difficulty with running reports. There
have been some recent changes to the labs server that have been causing
instability for the Wikimetrics tool. Although our analytics team has been
working on it, I am forwarding this note to the wikimetrics list to let the
team know your having issue as well and to loop you in for updates.
If you are not already subscribed, I suggest subscribing to the list so
you will get messages in the future about issues that sometimes come up and
can report directly to the support team able to help.
Thank you for your patience.
Best regards,
Jaime
On Jan 28, 2015, at 4:15 AM, Milica Åœarković <
Dear Jaime,
I'm writing on behalf of Wikimedia Serbia.
My colleagues gave me your email address to contact you directly for
support with Wiki Metrics. The thing is that, for some reason, program
refuses to do metrics and create a report (other than in algorithm form)
for given cohorts.
Is there something we could do to fix this problem?
Our current task is writing a Voluntary report for 2014., and it would be
very helpful if you could support us on this issue.
Kindest regards,
Milica Åœarković
*Milica Åœarković,*
*Education Program Manager*
*Wikimedia Serbia *
web. rs.wikimedia.org -
tel. 00381 (0)60 7 454 77
Bulevar kralja Aleksandra br.20
11000 Beograd

_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics