Discussion:
[Wikimetrics] Not able to Use
Dorothy Howard
2015-02-19 21:11:49 UTC
Permalink
Hi Wikimetrics Team,

I have not been able to login to / use Wikimetrics for 1.5 weeks now. I've
tried every few days, but when I try to sign-in using my Google account,
the next page once I pick my gmail email is an "Internal Server Error"
page.

You might want to look into this.

Thanks,

Dorothy
--
Dorothy Howard, Wikipedian-in-Residence and Open Data Fellow
Metropolitan New York Library Council (METRO)
212.228.2320 x127
Marcel Ruiz Forns
2015-02-19 21:42:09 UTC
Permalink
Hi Dorothy,

Thank you for your report!
We are aware of this problem and should fix it soon.

In the meantime, if you have a meta.wikimedia.org account,
you can access Wikimetrics with it (instead of Google account).

Cheers

Marcel
Post by Dorothy Howard
Hi Wikimetrics Team,
I have not been able to login to / use Wikimetrics for 1.5 weeks now. I've
tried every few days, but when I try to sign-in using my Google account,
the next page once I pick my gmail email is an "Internal Server Error"
page.
You might want to look into this.
Thanks,
Dorothy
--
Dorothy Howard, Wikipedian-in-Residence and Open Data Fellow
Metropolitan New York Library Council (METRO)
212.228.2320 x127
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Dan Andreescu
2015-02-20 14:11:10 UTC
Permalink
Dorothy, I'm really sorry we let this issue stand for so long. Thank you
very much for the nudge.

We fixed the problem, at least for now. The problem was not something
under our control, so I'm still looking for the root cause, and until I
find and understand it, there's a small chance it'll happen again.

Please try again and don't hesitate to ping us if you experience the
problem again.
Post by Dorothy Howard
Hi Wikimetrics Team,
I have not been able to login to / use Wikimetrics for 1.5 weeks now. I've
tried every few days, but when I try to sign-in using my Google account,
the next page once I pick my gmail email is an "Internal Server Error"
page.
You might want to look into this.
Thanks,
Dorothy
--
Dorothy Howard, Wikipedian-in-Residence and Open Data Fellow
Metropolitan New York Library Council (METRO)
212.228.2320 x127
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics
Toby Negrin
2015-02-20 15:27:04 UTC
Permalink
Thanks Dan and Marcel!
Dorothy, I'm really sorry we let this issue stand for so long. Thank you very much for the nudge.
We fixed the problem, at least for now. The problem was not something under our control, so I'm still looking for the root cause, and until I find and understand it, there's a small chance it'll happen again.
Please try again and don't hesitate to ping us if you experience the problem again.
Post by Dorothy Howard
Hi Wikimetrics Team,
I have not been able to login to / use Wikimetrics for 1.5 weeks now. I've tried every few days, but when I try to sign-in using my Google account, the next page once I pick my gmail email is an "Internal Server Error" page.
You might want to look into this.
Thanks,
Dorothy
--
Dorothy Howard, Wikipedian-in-Residence and Open Data Fellow
Metropolitan New York Library Council (METRO)
212.228.2320 x127
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics
_______________________________________________
Wikimetrics mailing list
https://lists.wikimedia.org/mailman/listinfo/wikimetrics
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